Frequently Asked Questions

Plan and prepare for your upcoming stay at Water Canyon Resort by reading over our frequently asked questions. A member of our staff is always available to answer any additional questions that you may have before or after the reservation process. We hope we have the pleasure of hosting you!

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1

Check-in & Check-out

All reservations have a contactless check-in and check-out process. Our property is equipped with a keyless entry door lock that will assign a unique door code for each guest. Guests do not need to check-in or out with resort staff. Simply, go to your assigned Luxury Studio, enter the assigned door code, and enjoy your vacation!

Early check-ins or late check-outs must be requested 24 hours in advance to ensure that there are no back-to-back reservations that would interfere with the proper preparation of the Luxury Studios. There is an additional fee of $20/per hour for early check-ins and late check-outs that will be charged to the card on file or a payment request will be sent for guests who have booked through Airbnb.

2

Cancellation Policy

Water Canyon Resort has a lenient cancellation policy. Guests can cancel 5 days prior to check-in day for a full refund. Cancellations made 4 days or less will receive a 50% refund. If a cancellation is requested less than 24 hours in advance no refund will be issued. Please contact staff directly to cancel a reservation.

3

Pet Policy

Water Canyon Resort has designated dog-friendly studios. Not all Luxury Studios allow pets. During the reservation process, please ensure that you are booking the accurate room type for your stay. Violators will be subject to additional fines of up to $500.

 

We do not charge additional fees when guests bring one pet. The additional cost is factored into our nightly pricing. However, if you are bringing more than one pet, we do charge $50/per pet, per stay for additional pets. Please let staff know how many dogs will accompany you during your stay with us.

4

Distance to National & State Parks

From Water Canyon Resort to National Park Main Entrance:

• Zion National Park - 45 minutes

• Bryce Canyon National Park - 1 hour 55 minutes

• Lake Powell Recreational Area - 1 hour 55 minutes

• Grand Canyon National Park, North Rim - 2 hours

From Water Canyon Resort to State Park Main Entrance:

• Coral Pink Sand Dunes State Park - 30 minutes

• Sand Hollow State Park - 40 minutes

• Quail Creek State Park - 40 minutes

• Snow Canyon State Park - 1 hour

5

Kitchenette/Grills

Water Canyon Resort offers kitchenettes in each Luxury Studio. Our kitchenettes are equipped with a microwave, mini-fridge, and Keurig coffee machine - there are no cooktops inside the studios. For guest convenience, each private courtyard has a fire pit with a small grill top. Propane grills are also available upon request!

Our Luxury Studios have a grill kit with a lighter, can opener, knife, and corkscrew in the kitchenette drawer. Glasses of all sizes, coffee mugs, and a starter kit of paper plates, napkins, and plastic utensils are stocked as well. If any of these items are missing upon arrival, please contact staff and we will bring over replacements.

6

Grocery/Restaurant Options

Water Canyon Resort highly recommends visiting Bee's Marketplace. This brand new grocery store has a gorgeous salad bar and pre-prepared meals during lunch hours. The store has everything that guests should need to prepare their own meals at their Luxury Studio for dinners. Bee's even has a full liquor store for those who would like to enjoy a cocktail, glass of wine, or champagne.

The neighboring towns of Hildale and Colorado City have a few restaurant options. Try Canyon Country Cafe or Essential Coffee Co. for a mouthwatering breakfast sandwich or burrito. Edge of The World Brewery and Berry Knoll Bakery have delicious pizza and wings. Fastfood options such as Brother's Bistro, Arctic Circle, and Subway are also available.

Let's Work Together

Water Canyon Resort is always open to working with social media influencers, photographers, and videographers who want to share this beautiful location with their following. Please contact us directly for more information on how we can collaborate!